How to shop - step by step
In the step/by/step guide below you can learn how the Our Legacy Store shopping procedure works.
Placing an order
1. Choose product:
Click on the product you would like to add to your Selection.
2. Make attribute choices:
Make appropriate attribute choices, like for example size and click "add to my selection".
3. Add another product:
If you wish to add other items before checking out, please repeat point 1-2.
4. Go to checkout:
When you wish to proceed to the checkout, click the "checkout" link in the "my selection" section in the top right of the page.
4.1 View order:
In the checkout area you will see the items, their attributes and the quantity of each item you have added to your selection.
4.2 Make changes:
In the checkout area, you can change the quantity of the items you have added to your selection by either clicking the +/- or "remove" buttons.
5. Finalize purchase:
After reviewing your ordered items you will need to finalize your checkout by following the 5 steps in the bottom of the window:
5.1 Step 1 | Sign in:
To finalize your purchase and you will be asked to either create an account or log on to your existing account or go straight to checkout.
5.2 Step 2 | Shipping:
In this step you specify the shipping address to which you would like us to dispatch your ordered items. Your account/billing address will be used by default but you can change to an alternative address by editing the address form.
5.3 Step 3 | Confirmation:
In this step you will confirm your order and the shipping address you specified in step 2. When you confirm the order by clicking the "confirm" button, a new window will open on top of the Our Legacy Store. This is the Secure Payment window.
5.4 Step 4 | Secure Payment:
The payment window is secured according to Visa's "3D Secure" standards and Master Card's "Secure Code" standards. This window is hosted by payment service provider Debtech/Dibs which means that no information regarding your credit card is viewed, processed or stored by Our Legacy Store. Debitech/Dibs is the leading payment service provider in Scandinavia, certified by banks and card acquirers to handle secure payment transactions - your guarantee that your payments are in the safest of hands. In the 4th step of the checkout process you will be asked to follow the three steps in the payment window:
5.4.1 Payment Method:
Choose payment method: Visa / Mastercard / Amex
5.4.2 Validate Payment:
Input card details and click "Validate Payment"
b]5.4.3 Payment Accepted:
Notification when the payment has been accepted
5.5 Step 5 | Receipt:
After completing your payment in the Secure Payment window, you will be directed back to the Our Legacy Store window where you will receive a receipt that your order has been received by the Our legacy Store. This is the final step of the checkout process.
After an order is placed
6. Order Confirmation:
After you are finished going through steps 1 to 5 in the "Placing an order - step by step" guide, you will receive an Order confirmation to the email address you specified in the registration of your account or payment process. The order confirmation will contain the following information:
Order date / Order id / Order summary / Delivery address
At the time when you receive this email, your ordered items are being processed and will usually be dispatched within 1-4 days
7. Shipping confirmation:
A shipping confirmation will be sent to the email you specified in the registration of your account as soon as your order has been dispatched. The shipment will contain:
Your ordered items
Invoice
7.1 In Sweden we ship with the domestic postal service Posten. The shipping confirmation will contain the following information for other customers:
Order date
Order id
Order summary
Delivery address
Carrier name
7.2 International customers we ship with FedEx and will include a tracking number
Order date
Order id
Order summary
Delivery address
Carrier name
Service
Tracking number
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